Website Terms of Use

Operated by Mild Maison Thermale inc.
Last updated: April 16, 2026

• 1. Scope and Purpose of the Website

  The website of mild maison thermale (the “Website”) is owned and operated by Mild Maison Thermale inc. (the “Company”, “mild”, “we”, “us” or “our”) and is intended to provide information regarding the Company, its business activities, its services, and its products, as well as to facilitate interaction between the Company and its users, including, without limitation, enabling users to make reservations, purchase services or products, and access account-related functionalities.

  The Website includes, without limitation, text, images, audio and video excerpts, software, graphical elements, interfaces, code, and any other materials (collectively, the “Content”), whether owned by the Company or used under license, all of which are provided for informational and commercial purposes and may be modified at any time without notice.

• 2. Acceptance of Terms

  BY ACCESSING, BROWSING, OR USING THE WEBSITE, OR BY DOWNLOADING OR OTHERWISE INTERACTING WITH ANY CONTENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND, WITHOUT LIMITATION OR RESERVATION, BY THESE TERMS OF USE (THE “TERMS”).

  IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST IMMEDIATELY CEASE USE OF THE WEBSITE AND EXIT IT.

  The Company reserves the right, at its sole discretion and without prior notice, to restrict, suspend, or terminate your access to the Website in the event of a breach of these Terms, without prejudice to any other rights or remedies available to the Company.

• 3. Use of the Website

  The Website is intended for personal, informational, and transactional use, including but not limited to accessing information about the Services, making bookings, and completing purchases.

  The Content is provided “as is” and “as available,” without any representations, warranties, or guarantees of any kind, whether express or implied.

  The Company does not warrant that:

  • the Content is accurate, complete, or current;
  • the Website will be available at all times;
  • the Website will operate without interruption, delay, or error.

• 4. User Obligations and Prohibited Conduct

  In connection with your use of the Website, you agree, represent, and warrant that you shall not, directly or indirectly:

  • use the Website or Content in any manner that violates applicable laws or regulations;
  • use the Website in a manner that constitutes or encourages criminal or civil liability;
  • infringe upon the intellectual property rights of the Company or any third party;
  • disrupt, damage, overload, or interfere with the Website or its infrastructure;
  • transmit, publish, or otherwise make available any content that is defamatory, abusive, hateful, discriminatory, violent, obscene, or otherwise objectionable;
  • engage in harassment, threats, or abusive behavior toward the Company, its employees, contractors, or representatives;
  • impersonate any person or entity or misrepresent your affiliation;
  • create or attempt to create a website or service that replicates, in whole or in part, the Website or its Content;
  • transmit unsolicited communications, including advertising, spam, or any form of solicitation;
  • collect or extract data from the Website using automated or manual means without authorization.

  You acknowledge that you are solely responsible for ensuring that your systems are compatible with the Website and that appropriate security measures, including antivirus, firewall, and anti-malware protections, are in place.

• 5. Pricing, Payments, and Bookings

  All prices displayed on the Website are in Canadian dollars (CAD) and are subject to change without notice.

  Any promotions, discounts, or offers are valid only for the specified period and subject to their applicable conditions.

  Payments must be made using valid payment methods accepted by the Company, including credit cards or authorized gift cards.

  All transactions conducted on the Website are processed through secure systems utilizing industry-standard encryption protocols.

  Bookings made through the Website may require a valid credit card and may be charged at the time of reservation.

  Except as required by applicable law, all purchases are final, non-refundable, and non-exchangeable.

  Reservations may be cancelled or modified in accordance with the applicable policies, including required notice periods, failing which fees may apply or the booking may be forfeited.

• 6. Monitoring and Moderation

  The Company reserves the right, but not the obligation, to monitor any content transmitted, posted, or otherwise made available through the Website in order to ensure compliance with these Terms.

  By using the Website, you consent to such monitoring.

  Notwithstanding the foregoing, the Company does not guarantee that the Website will be actively monitored at all times, nor that any action will be taken in response to violations of these Terms.

  The Company reserves the right to remove any content or restrict access to any user at its sole discretion and without prior notice.

• 7. Cookies and Tracking Technologies

  The Website uses cookies and similar technologies to enhance user experience, analyze website performance, and support marketing activities.

  Cookies may include:

  • strictly necessary cookies required for functionality;
  • preference cookies storing user selections;
  • analytics cookies collecting usage data;
  • marketing cookies used for advertising purposes.

  Upon first visit, a consent mechanism allows users to accept, reject, or customize non-essential cookies.

  Users may withdraw or modify their consent at any time through the cookie management interface or browser settings.

  The Website may also use third-party tools, including analytics platforms and social media integrations, which may independently collect and process data.

• 8. Intellectual Property

  All Content available on the Website is the exclusive property of the Company or its licensors and is protected by applicable intellectual property laws.

  The Company grants you a limited, non-exclusive, revocable license to access and use the Website and Content solely for personal, non-commercial purposes, provided that the Content is not modified.

  Any other use, including reproduction, distribution, modification, or exploitation, is strictly prohibited without prior written consent.

• 9. User-Generated Content

  Any content submitted or published by users remains their sole responsibility.

  By submitting content, you grant the Company a perpetual, worldwide, transferable, and non-exclusive license to use, reproduce, modify, distribute, and display such content without compensation.

  The Company disclaims all liability for any user-generated content.

• 10. Third-Party Websites

  The Website may contain links to third-party websites.

  The Company has no control over such websites and makes no representations regarding their content, functionality, or practices.

  Access to such websites is at your own risk.

• 11. Indemnification

  To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, employees, and representatives from any claims, damages, liabilities, costs, or expenses arising out of or related to your use of the Website or your breach of these Terms.

• 12. Disclaimer of Warranties and Limitation of Liability

  THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.

  TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL LIABILITY FOR ANY DAMAGES, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, ARISING FROM OR RELATED TO THE USE OR INABILITY TO USE THE WEBSITE.

• 13. General Provisions

  The failure of the Company to enforce any provision of these Terms shall not constitute a waiver of such provision.

  If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

• 14. Governing Law

  These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec and the applicable laws of Canada.

  Any dispute shall be subject to the exclusive jurisdiction of the courts of Quebec.

• 15. Amendments

  The Company reserves the right to modify these Terms at any time.

  Continued use of the Website following such modifications constitutes acceptance of the revised Terms.

• 16. Contact

  Hicham Khanafer
  mild maison thermale
  Operated by Mild Maison Thermale inc.
  info@mildmaisonthermale.ca